Delivery Policy

Please Note we only supply to the UK. However if you are interested in buying outside of the UK, please contact us for a delivery cost.

Delivery is free for all UK orders over £60.

For orders under £60 we charge a flat rate delivery cost of £3.95 per order, irrespective of how many items you buy.

Delivery of your goods shall be made by our carrier to the address, for delivery, shown in the order form. It is important that this address is accurate and unfortunately we are unable to take specific delivery details.

We aim to dispatch all goods within one working day.

We shall not be liable for any delay in delivery of the goods however caused. If we fail to deliver the goods (or any part of) for any reason other than any cause beyond our reasonable control or your fault, and we are accordingly liable to you, our liability shall be limited to the price of the goods.

If your goods fail to arrive within 10 working days please contact us via telephone 01642 763000 or email us at info@giftedpenguin.co.uk